This Client Agreement (the “Agreement”), is made by and between Bonnie Ryckova (hereafter known as “Company“ or “Coach”), and You (hereafter known as “Client”, and collectively, the “Parties”).

Services

Coach agrees to provide access to the Digital Curriculum (program/course modules/phases), Coaching class/sessions (virtual or in person as agreed between the Coach and the Client) and Group or Individual Support (herein referred to as the “Program”). Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program.

Disclaimer

Client understands Coach is not an agent, publicist, accountant, financial planner, lawyer, therapist, or any other licensed or registered professional. Coaching, which is not directive advice, counselling, or therapy, may address overall goals, specific projects, or general conditions in Client’s life or profession. Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, strategizing, asking clarifying questions, and providing models, examples, resources, checklists, and skills training. Coach promises that all information provided by Client will be kept strictly confidential, as permissible by law.

Furthermore, Client understands Coach is not an employee, agent, lawyer, doctor, registered dietitian, psychotherapist, nutritionist, psychologist, or other licensed or registered professional. Coach will not act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy. Client understands this Program will not prescribe or assess micro-and macro nutrient levels; provide health care, medical or nutrition therapy services; or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Client understands if they should experience any such issues they should see their registered physician or other practitioner as determined by their own judgment.

If the Client is under the care of a healthcare professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor. Client understands that the information in this Program is NOT medical or nursing advice and is not meant to take the place of seeing licensed health professionals.

Program structure (varies)

Coach’s requests for Client’s participation in the Program:

• Be honest and participate fully. Recognize that our classes are a safe place to look at what you really want, and what it will take to make it happen and receive professional coaching.
• Make a commitment to the action plans we create, and do what you have agreed to do.
• Understand that the power of the coaching relationship can only be granted by you, and commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate and take action to return the power to the relationship.
• Client agrees to at all times behave professionally, courteously, and respectfully with staff and clients.
• Client agrees to abide by any course rules / regulations presented by Company. The failure to abide by course rules shall be cause for termination of this Agreement. In the event of such termination, Client shall not be entitled to recoup any amounts paid and shall remain responsible for all outstanding payments.

Class recordings

Client cannot download recordings to their personal devices. They may be available via the course or program’s Facebook groups or inside the course or program learning portal. Client also may receive bonus videos and/or courses that are found in their online learning portal. Client will have access to the digital program for the period specified in their transaction.

Term

The Program length vary depending on the type of service purchased. The program begins on the date of the first payment (“Term”) unless the Coach and Client agree otherwise in writing. Client understands that a relationship with Coach does not exist between the Parties after the conclusion of the Program. If the Parties desire to continue their relationship, a separate agreement will be entered into.

Termination

Coach is committed to providing all clients in the Program with a positive Program experience. By agreeing to these terms, Client agrees that the Coach may, at its sole discretion, terminate this Agreement and limit, suspend or terminate Client’s participation in the Program immediately without refund or forgiveness of monthly payments if Client becomes disruptive or upon violation of the terms.

Payment

Total price is paid through Debit or credit card (Stripe payment) or in some cases PayPal. Client grants Coach the authority to charge the card(s) provided according to the chosen Payment plan option. If a payment is not received by this date Coach reserves the right to suspend Services until payment is complete and shall charge 10% (ten percent) late penalty.

Further, Client shall not make any charge backs to Coach’s account or cancel the credit card that is provided as security without Coach’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Coach without notifying Coach in advance.

If you have an emergency and can’t make your payment on time, please write to us via email ( or )to let us know and we will give you an extension that will be negotiated between us.

Refunds

Refer to paragraphs 31 and 32 above. Client is responsible for full payment of fees for the entire Program, regardless of whether Client completes the Program. To further clarify, no refunds will be issued after 14 day cooling off period.

Individual sessions

It is Client’s responsibility to attend scheduled sessions in person or virtual (on Zoom) with Coach. If Client fails to attend appointments, those scheduled appointments are forfeited. If Client needs to reschedule a call/session with the Coach, Client must give at least 48 hours advanced notice to Coach in writing via an email or text if email cannot be used. Missed appointments will be forfeited at the sole discretion of Coach.

Client also understands that any/all scheduled coaching calls and/or other benefits expire at the end of the Term of this Program and will not be carried-over.

Virtual sessions will be on Zoom. Client will download up to date software: https://www.zoom.us/download and ensure good quality of video and audio during the sessions. Coach can terminate the virtual session earlier if the quality of video or audio doesn’t allow the Coach to observe Client’s form and guide the client.

Duties, obligations and responsibilities

During the Engagement the Coach shall maintain the ethics and standards of behaviour established by the Association for Coaching “(AC)” global codes of ethics. It is recommended that the Client review the AC Code of Ethics and the applicable standards of behaviour – https://www.associationforcoaching.com/page/AboutCodeEthics. 

If the Coach is unable to provide the Services due to illness or injury, she/he shall advise the Client of that fact as soon as reasonably practicable. Coach will provide pre-recorded sessions if possible. Alternatively, the Program will be extended for the period of time Coach were not able to provide the Service agreed.

The Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching meetings and interactions with the Coach.

It’s Client responsibility to inform Coach of any health changes and provides Coach written reports from health screening that relate to the Program.

The Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The Client understands coaching is not therapy and does not substitute for medical therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. Some sessions might be recorded and the client will be asked again at the beginning of the session if he/she agrees.

Confidentiality

This Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either party during discussions, Or otherwise, throughout the Term of this Program (“Confidential Information”). Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own confidential information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of this Agreement.

Compelled disclosure of confidential information

Notwithstanding anything in the foregoing, in the event that Client is required by law to disclose any of the Confidential Information, Client will (i) provide Coach with prompt notice of such requirement prior to the disclosure, and (ii) give Coach all available information and assistance to enable Coach to take the measures appropriate to protect the Confidential Information from disclosure.

Non-disclosure of company materials

Material given to Client in the course of Client’s work with the Company is proprietary, copyrighted and developed specifically for Company. Client agrees that such proprietary material is solely for Client’s own personal use. Any disclosure to a third party is strictly prohibited.

Company’s program is copyrighted and the original materials that have been provided to Client are for Client’s individual use only and are granted as a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied.

Further, by agreeing to these terms below, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

Non-disparagement

Client shall not make any false, disparaging, or derogatory statement in public or private regarding Company and it’s team. Company shall not make any false, disparaging, or derogatory statements in public or private regarding Client and its relationship with Company.

Governing law

This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Entire agreement

This agreement constitutes the entire agreement between the Coach and the Client and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

Each party acknowledges that in entering into this agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.

Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

Counterparts

This agreement may be executed in any number of counterparts, each of which, when executed and delivered, shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement.

Third party rights

Except as expressly provided elsewhere in this agreement, a person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy of a third party which exists, or is available, apart from that Act.

The rights of the Coach and Client to terminate, rescind or agree any variation, waiver or settlement under this agreement are not subject to the consent of any other person.

Severability  

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver 

 The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Governing law

This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

Binding Effect    

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns. 

Upon ticking the box agreeing to these terms and conditions, the Parties agree that any individual, associate, and/or assign shall be bound by the terms of THIS AGREEMENT and the ticking of the box on the checkout page shall constitute a legal and binding instrument with the same effect as an originally signed copy.